Shipping & Returns

SHIPPING POLICY

Please allow 1-2 days (excluding weekends and holidays) for your order to be processed for shipping.  All orders are shipped USPS. Standard delivery time is 1 week. We ship to the US only.

Return & Exchange Policy

Mercy Street Soap Company prides ourselves in quality products. If you are dissatisfied with your product, we will exchange the product or refund your money within 30 days of purchase. Exchanges and returns require the original product to be returned. Exchanges and returns are processed at our store in-person or ship the original product to 5615 York Blvd, Los Angeles, CA 90042. Refund will be processed as the same method of payment once we receive the returned product. Refunds can take up to 10 business days to process.